No products in the cart.
Frequently Asked Questions
Do you ship worldwide?
Yes, we do ship Worldwide!
How long will it take to receive my order?
Once you place your order, there will be a 2-3 days processing period followed by a 7-10 days (US only) and 7-18 days (International) shipping period. The duration depends on the shipping method and the destination country. Delays may occur due to Holidays and/or any unforeseen events such as flood or typhoon. Please do note as well that custom inspections can be a factor during shipment.
May I get a tracking number?
Yes, of course! All orders include tracking after the order is processed (3-5 days). Email: [email protected] with your order number if you are missing a tracking number and we will send you one at our soonest convenience. Please note that the order number is not your tracking number.
How can I pay?
We currently accept Stripe, PayPal and credit card payments!
What happens if I type in the wrong address?
If you provide us with a wrong address and the shipment has not been sent out please email us at [email protected] & we will change it to the correct address if it has been sent out, it is not our responsibility to re-send that item with your new address, so please make sure to type in your correct address when placing your orders!
Taxes and Duties
We are not responsible for international taxes and duties, that is the sole responsibility of the customer. In the event of a return or exchange, duties and shipping fees will not be refunded.
Send us an email
Our office located at 814 Mission Street, Suite 600, San Francisco, CA, 94103. We do not have a showroom, all products must be ordered online and shipped.
Because of the current outbreak of the Corona virus we are experiencing a severe shortage of personnel, so the phone line are not available at the moment.